Accessible seating is reserved for guests with accessible requirements and their companions. Guests requiring accessible seating may purchase one (1) accessible seat and up to three (3) companion seats adjacent to the accessible seat. Depending upon availability, seats for additional guests will be located as close as possible to the accessible space.
Isotopes Park is committed to working with guests on a case-by-case basis to adequately accommodate individual needs. All ticket sales are based on availability.
Isotopes Park is fully accessible. Guests may enter Isotopes Park at any of the entry gates. Ramps are provided at all entries, and there are elevators that will take patrons to the Club Level if they choose those seats.
No alcoholic beverages may be brought into or removed from Isotopes Park. New Mexico State Law prohibits the sale of alcoholic beverages to persons under the age of 21.
Please note the following policies:
- Patrons will be required to show proper proof of age when purchasing alcoholic beverages at Isotopes Park.
- New Mexico Law prohibits patrons from purchasing and/or possessing more than two alcoholic beverages at a time.
- Alcohol will not be served after the bottom of the 7th inning. This policy varies for 7-inning games or games with extended rain delays.
- The Albuquerque Isotopes and Oak View Group (OVG) Hospitality reserve the right to deny the sale of alcoholic beverages to any guests.
- Do not allow anyone to attempt to drive if intoxicated. Assist guests to the CNM Guest Services Booth to arrange a ride.
Guests may make autograph requests from the Isotopes and visiting teams up to 15 minutes prior to game time. The best access to the players would be along the retaining walls near the dugouts. Guests are asked not to climb or lean on top of the dugouts and will be asked to move 15 minutes prior to game time per Major League Baseball rules.
Commercial banners and signs are not allowed in Isotopes Park without express written consent from the Albuquerque Isotopes.
No bottles, cans, food, beverages or containers may be brought into Isotopes Park, with the exception of sealed bottled water. Oak View Group (OVG) Hospitality will make every effort to accommodate fans with dietary restrictions.
The CNM Guest Services Booth, located behind Section 102 on the concourse, will be open the same time as the gates and will stay open until approximately 30 minutes following the game to assist with lost items, lost guests, emergencies, accommodations or any other questions or concerns that may arise.
The stadium’s two public elevators are located at the main entrance (McKernan Hall) and inside the gate near the 3rd base stairwell. The elevators provide access for Suite and Club seat holders, disabled guests, Isotopes front office staff and Press Box personnel. If assistance is needed, fans may also take the 3rd base elevator to access Sections 201, 203 and 205.
LF – 340’
LF Power Alley – 371’
LCF Point – 428’
CF – 400’
RCF Point – 428’
RF Power Alley – 404’
RF – 340’
Stadium gates will generally open one hour and five minutes before the start of each game. On occasion, stadium gates will open 90 minutes prior to game time. All gate opening times are listed at abqisotopes.com and are subject to change.
Promotional items, or “giveaways,” are available on selected game dates to fans that possess a valid ticket on a first-come, first-served basis. One item per guest, age restrictions may apply. Guests must be in attendance at the game to receive a promotional item. In the event that a postponed or suspended game is played or resumed on the date of a scheduled giveaway promotion, thereby causing the gates to open earlier than originally scheduled, the promotional items will be given out at the new time that the gates open.
If a child becomes lost or separated from their group, they should notify the nearest staff member and security will be informed. A lost child will be taken to the CNM Guest Services Booth. Parents looking for their child should follow the same procedure. The Isotopes encourage guests to instruct their children what to do if they become lost or separated.
The Isotopes Park Pro Shop is open during all home games starting when gates open. The Pro Shop is also open Monday through Friday year-round from 10:00 am to 5:00 pm and on game-day Saturdays from 12:00 pm to 4:00 pm. Fans can always shop online 24/7 at abqisotopes.com or place a phone order by calling (505) 222-4059.
Orbit’s O-Zone is located behind the center field batter's eye and is designated for Team of the Game and Birthday Parties. Call the Group Sales Department at (505) 924-2255 for more details.
All Isotopes games can be heard on KNML 610 AM/95.9 FM “The Sports Animal.” Occasionally, game broadcasts may be moved to KTBL 1050 AM. Additionally, all games can be heard at abqisotopes.com.
SHOULD THE FANS KEEP THEIR ORIGINAL TICKETS?
- Absolutely – this is a requirement
- If they have digital tickets, the Isotopes Park Box Office staff can look up those accounts accordingly. They will need to provide a Ticketmaster account number and/or a seat to assist in looking up accounts.
DO THE TICKETS NEED TO BE EXCHANGED RIGHT AWAY AFTER THE GAME IS POSTPONED?
- No - tickets can be exchanged whenever it’s convenient for the fan.
- Fans can return any time during normal Box Office hours to make their exchanges.
- Fans can also come to the Box Office the night of the game they want to attend and make the exchange at that time keeping in mind that seating is based on availability.
- Remember, all exchanges are based on availability of seating at the time of exchange for the new game.
HOW/WHERE TO MAKE EXCHANGES?
- Exchanges must be made exclusively at the Isotopes Park Box Office.
WHAT SEATS WILL THE FAN GET FOR THE NEW GAME?
- The tickets from the postponed game will be exchanged for new seats of equal or lesser value.
- If it’s possible for the fan to get the same seats for the new game, the Box Office will do their best to accommodate the request.
- Remember that all exchanges are based on availability and no upgrades are allowed on rain checks.
IF THE TICKETS ARE EXCHANGED FOR THE DATE ON WHICH THE MAKE-UP GAME HAS BEEN SCHEDULED AS PART OF A DOUBLEHEADER, ARE THE TICKETS GOOD FOR BOTH GAMES OR ONLY ONE OF THE GAMES?
- Tickets are good for both games on the date printed on the tickets.
WHAT ABOUT FANS WHO ARE ALREADY TICKETED FOR THE RESCHEDULED GAME?
- Tickets with the date of the doubleheader are valid for both games, and the fan will sit in that same seat for both games.
HOW ARE PROMOTIONS AND GIVEAWAYS HANDLED?
- If a promotional giveaway was originally scheduled on a date that has now been made part of a doubleheader, the giveaway will be handed out when the gates open for the first game.
*CAN FANS GET REFUNDS INSTEAD OF RAIN CHECKS?
*
As stated on the tickets, refunds are not issued.
All fans should be directed to the Box Office for any additional questions.
Fans can return any time during normal Box Office hours to make their exchanges.
To help ensure everyone’s safety, Isotopes Park has a no re-entry policy. Guests who wish to exit and re-enter the facility for personal emergencies should be directed to the CNM Guest Services Booth. Re-entry accommodation is up to the discretion of the Albuquerque Isotopes and is limited to emergencies only.
The Smith’s Picnic Pavilion has two seatings (pre-game and in-game picnics) and can accommodate groups up to 500 guests. Interested parties can contact the Isotopes Group Sales Department at (505) 924-2255.
For details and information about special events and promotional giveaways, see the promotional schedule at abqisotopes.com or visit the CNM Guest Services Booth.
Albuquerque Isotopes
Rio Grande Credit Union Field at Isotopes Park
1601 Avenida Cesar Chavez SE
Albuquerque, NM 87106
Information about stadium tours is available under the “Isotopes Park” tab on the Isotopes website.
A ticket is not required for a stroller as long as the stroller is going to be on the Berm, in the Suites, in the Tequila Herradura Deck, in the Pepsi Porch, in the Tecate Terrace or if it is an umbrella stroller which can be folded and stored underneath the chairs. Strollers that cannot be folded and stored underneath seats are not allowed in the seating bowl areas.
The Isotopes do not allow tailgating on stadium property. Tailgating in the surrounding parking lots is governed by the UNM Police Department, who can be reached at (505) 277-2241.