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The Official Site of the Albuquerque Isotopes Albuquerque Isotopes

Stadium A to Z

Use this page for information on all ballpark policies, procedures and information. Should you need additional information, please email the club or call the front office at (505) 924-2255.

A

3rd Floor Bridge Hospitality Area

The 3rd Floor Bridge Hospitality Area is an exclusive hospitality area located on the Club Level and accommodates groups of 20. For additional info or to book an event in this area, please contact the Group Sales Department at (505) 924-2255.

Accessible Seating

Accessible seating is reserved for guests with accessible requirements and their companions. Guests requiring accessible seating may purchase one (1) accessible seat and up to three (3) companion seats adjacent to the accessible seat. Depending upon availability, seats for additional guests will be located as close as possible to the accessible space.

Isotopes Park is committed to working with guests on a case-by-case basis to adequately accommodate individual needs. All ticket sales are based on availability.

Isotopes Park is fully accessible. Guests may enter Isotopes Park at any of the entry gates. Ramps are provided at all entries, and there are elevators that will take patrons to the Club Level if they choose those seats.

Alcohol Management

No alcoholic beverages may be brought into or removed from Isotopes Park. New Mexico State Law prohibits the sale of alcoholic beverages to persons under the age of 21.

Please note the following policies:

  • Patrons will be required to show proper proof of age when purchasing alcoholic beverages at Isotopes Park.
  • New Mexico Law prohibits patrons from purchasing and/or possessing more than two alcoholic beverages at a time.
  • Alcohol will not be served after the bottom of the 7th inning. This policy varies for 7-inning games or games with extended rain delays.
  • The Albuquerque Isotopes and Oak View Group (OVG) Hospitality reserve the right to deny the sale of alcoholic beverages to any guests.
  • Do not allow anyone to attempt to drive if intoxicated. Assist guests to the CNM Guest Services Booth to arrange a ride.

Autograph Requests

Guests may make autograph requests from the Isotopes and visiting teams up to 15 minutes prior to game time. The best access to the players would be along the retaining walls near the dugouts. Guests are asked not to climb or lean on top of the dugouts and will be asked to move 15 minutes prior to game time per Major League Baseball rules.

B

Baby Changing Tables

Baby changing tables are located in all restrooms at Isotopes Park. There are “Family Restrooms” located on the concourse (both 1st and 3rd base side), Club Level and Press Level.

Bags (Clear Bag Policy)

The Albuquerque Isotopes encourage fans to leave all bags at home to speed up the entry process into the stadium.

If a fan chooses to bring in a bag, the following rules apply:

  • All bags are subject to search
  • Each fan may carry one bag of any size that is clear plastic, vinyl, or PVC, or a clear plastic freezer bag (Ziploc bag or similar).
  • Palm-sized clutch purses or wallets do not need to abide by the Clear Bag Policy.
  • Bags within bags will not be permitted -- all items must be clearly visible within one acceptable/approved clear bag.
  • For guests with medical or childcare needs such as diapers, wipes, formula, bottles, breast pumps, insulin, or medications those items may be brought in a separate non-clear medical or diaper bag, and those bags are subject to search upon entry into the stadium. Only childcare or medical items may be carried inside of these bags; all other personal items must be carried in an approved clear bag.
  • Any bags not meeting these requirements will not be allowed inside the ballpark. If a bag is turned away at the gate due to not following the clear bag policy, it will need to be returned to the fan’s vehicle or placed in a rental locker. The Isotopes do not provide free storage for bags.
  • Blankets and jackets must be carried in separately and are subject to search.

Prohibited items will not be allowed inside the ballpark (see “prohibited items” for more information).

Banners and Signs

Commercial banners and signs are not allowed in Isotopes Park without express written consent from the Albuquerque Isotopes.

Beverages, Food & Containers

No bottles, cans, food, beverages or containers may be brought into Isotopes Park, with the exception of sealed bottled water. Oak View Group (OVG) Hospitality will make every effort to accommodate fans with dietary restrictions.

Birthday/Anniversary Announcements

See “Message Board."

Box Office

The Isotopes Park Box Office is open for the 2026 season. Box Office hours are:

Non-Game Days:
Monday - Friday: 10:00 am – 5:00 pm
Saturday and Sunday: Closed

Game Days:
Tuesday - Saturday: 10:00 am – Conclusion of the game
Sunday day games: 10:00 am – Conclusion of the game
Sunday night games: 12:00 pm – Conclusion of the game

In addition to purchasing tickets at the Isotopes Park Box Office, fans may purchase tickets online by visiting abqisotopes.com or www.ticketmaster.com.

There are no refunds or exchanges for individual game tickets. All sales are final.

C

Cameras

Still and hand-held video cameras are permitted at Isotopes Park, but tripods cannot be set up that block the view of other guests. Video reproduction is strictly prohibited without express written consent from the Albuquerque Isotopes.

Children Tickets

Children two years of age and older require a ticket to enter Isotopes Park. Children under the age of two years are not required to have a ticket unless they will occupy their own seat. Children ages two through 12 are eligible for a $2 discount (excluding May 3, July 19, August 22) in the Reserved Level only.

CNM Guest Services Booth

Comments/Suggestions

Fans may register comments and/or suggestions during games at the CNM Guest Services Booth. Fans may also email comments/suggestions to info@abqisotopes.com or mail comments/suggestions to our Administrative Office.

Concessions

D

Designated Driver Program

In conjunction with the State of New Mexico’s Department of Transportation, we offer a Designated Driver program to help promote responsible consumption of alcohol among our fans. Fans wishing to be identified as their group’s Designated Driver can receive a free bottle of water by signing up at the CNM Guest Services Booth.

Donation Requests

E

Elevators

The stadium’s two public elevators are located at the main entrance (McKernan Hall) and inside the gate near the 3rd base stairwell. The elevators provide access for Suite and Club seat holders, disabled guests, Isotopes front office staff and Press Box personnel. If assistance is needed, fans may also take the 3rd base elevator to access Sections 201, 203 and 205.

Exit Procedure

F

Fans Code of Conduct

The Albuquerque Isotopes are committed to creating a safe, comfortable and enjoyable experience for our guests at Isotopes Park.

Our staff will proactively intervene to support an environment where guests can enjoy the Isotopes Park experience free of unacceptable behavior, including the following:

  • Foul/abusive language or obscene gestures.
  • Intoxication or other signs of impairment related to alcohol consumption.
  • Displays of affection not appropriate in a public, family setting.
  • Obscene or indecent clothing.
  • Any disruption of the game or event, including throwing of objects or trespassing on the playing field or in restricted areas.
  • Sitting in a location other than the guest's ticketed seat.
  • Fighting, taunting or making threatening remarks or gestures.

Any guest not adhering to the above code or behaving in an unruly manner will be removed from the ballpark. The Albuquerque Isotopes and Isotopes Park management reserve the right to determine what unruly or unacceptable behavior is.

If anyone is interfering with your enjoyment of our facility, please contact the nearest Isotopes Park Employee for assistance.

Field Dimensions

Field Surface

Field Trespassing

First Aid Station

First Game

Forms of Payment

Foul Balls and Home Runs

Fun Run

Fun Zone

G

Gate Times

Gift Shop

See “Merchandise.”

Giveaways

Promotional items, or “giveaways,” are available on selected game dates to fans that possess a valid ticket on a first-come, first-served basis. One item per guest, age restrictions may apply. Guests must be in attendance at the game to receive a promotional item. In the event that a postponed or suspended game is played or resumed on the date of a scheduled giveaway promotion, thereby causing the gates to open earlier than originally scheduled, the promotional items will be given out at the new time that the gates open.

I

IBEW Local 611 Sky Bridge

L

Lost and Found

Lost Children

M

Mascot

McKernan Hall

Merchandise

Message Board

N

National Anthem Performance

O

Orbit's O-Zone

P

Paging (In-Stadium)

Parking

Pepsi Porch

Pets & Service Animals

Phone Number

Programs

Prohibited Items

Promotional Items

R

Radio Broadcasts

Radios

Rain Check Policy

Rain Check Policy FAQs

Re-entry

Resale & Distribution of Tickets

S

Safety

Schedules

Seating Policy

Smith's Picnic Pavilion

Smoking Policy

Special Events

Stadium Address

Stadium Club

Stadium Tours

Strollers

Suites

T

Tailgating Policy

Tecate Terrace (Party Suite)

Tequila Herradura Fiesta Deck

Ticket Options/Discounts/Berm Seating

U

Umbrellas

V

Video Streaming

W

Water Fountains

Website