In collaboration with Major League Baseball, the Tortugas are excited to share that online ticket accounts are being merged with MLBs. In essence, this means your ticketing account with MLB (should you already have one) and your Tortugas account will be one in the same for a seamless experience!
This change is being made to connect your ticketing account with MLB.com’s account services and is intended to make the ballpark experience easier for you. For the first time, you’ll be able to purchase, access, manage, and scan your tickets using an MLB account.
If you already are logged in with your MLB account in either the MiLB app or Missions website, any tickets you purchase automatically will be associated with your account for easy access. For any issues, contact the Tortugas Box Office at 386-257-3172 or email us at info@daytonatortugas.com
Why log in to your account?
Logging in allows you to view, manage, transfer, and access your tickets anytime before game day.
From our website, click the three lines in the top left corner. From the drop-down, select 'Tickets & Promotions' and then 'Access My Tickets'.
At the login page, please log in using your MLB Ballpark/MLB Account e-mail and password. (Same credentials as your Reds Ticket Account).
If you DO NOT have an MLB account, click 'Sign Up' to create an account to access your tickets.
You will be prompted to Create an Account to access and purchase tickets through our website. All tickets will be associated with the same email you use to buy tickets over the phone or online.
Now you are all set, and you have an account created. You can use this for any future purchases.
Why access your tickets before game day?
Accessing your tickets ahead of time helps ensure a smooth entry into the ballpark. By logging in early and adding your tickets to your mobile wallet, you'll avoid login issues, slow internet connections, or delays at the gate on game day.
After purchasing tickets, you will receive an email from ordertracking@tickets.com that will contain information regarding your tickets.
The email will be sent to the same email that the tickets were purchased under. After opening the email, click 'My Account' to login to access your tickets. You can also access your tickets by downloading the MiLB App.
At the login page, please log in using your MLB Ballpark/MLB Account E-Mail and password. (Same email that the confirmation email was sent to).
Once logged in to your account, tap 'View Tickets' to view tickets for your next game or 'View All Inventory' to view future dates. Select the event to see your seats, then select a seat to access your ticket.
From here, tickets can be scanned using 'Previous Ticket' or 'Next Ticket' to move from ticket to ticket. To save to your Apple or Google Wallet, click the button on the bottom left hand side on the digital ticket.
It is recommended to add your tickets to your smartphone wallet prior to arrival. To do this, press 'Add' in the top right corner.
Why reset your password?
If you don't remember your password or can't log in to your account, you can easily reset it to regain access and manage your tickets.
Select 'Forgot Password?' to begin the process of resetting your password.
Why forward tickets?
Forwarding tickets allows you to easily send tickets to friends, family, or coworkers ahead of time so they can access them directly from their own account on game day.
Once logged in to your account, tap 'View Tickets' to view tickets for your next game, or 'View All Inventory' to view future dates of tickets and parking.
Find and select the game for which you want to forward tickets from, and click 'Forward' to continue.
Select the seat(s) you would like to forward. Click the 'Choose Friend' button to proceed.
Confirm you have selected the appropriate tickets and then tap 'Forward Tickets'. You can include additional tickets by selecting 'Add More Tickets'. The recipient will be notified via the email address used that they now have tickets in their account.
Once logged in to your account, click the three menu lines and select 'My Tickets'. Then choose 'Vouchers'.
Select your voucher package. Scroll to the bottom of the page and click 'Voucher Actions.' From there, you can either Redeem your vouchers or Forward them via email.
Select the game date you would like to redeem your voucher(s) for. You will then be directed to the ballpark seating map to choose your seats.
Review your cart and click 'Place Order'. Your voucher will automatically convert into a digital ticket. To access your ticket, go to My Tickets, select your game, tap your seat to view the barcode, and add it to your mobile wallet if desired.