This page provides information on all of our ballpark policies, procedures, and information you may need before arriving to the ballpark. If you need additional information, please call our TD Ballpark offices at 727-733-9302.
Baby Changing Tables: Baby changing stations are located down in the family restrooms located down the first and third base lines of the concourse.
Beer Sales: Beer is available at TD Ballpark during all Spring Training and Florida State League games. Florida law prohibits the sale of alcoholic beverages to customers under the age of 21. The City of Dunedin and the Blue Jays reserve the right to refuse the sale of alcoholic beverages and may evict from the ballpark any person deemed intoxicated.
Bicycle Stands: For those traveling to TD Ballpark by bicycle, there are bicycle stands available for use by guests outside TD Ballpark. These are located next to the Jays Shop, near the box office. TD Ballpark is not responsible for the loss or damage to any item(s) secured in these areas.
Birthdays: Check out our birthday group package to celebrate with the Blue Jays on your special day!
Blue Jays Administrative Office: The main office is open Monday through Friday from 9 a.m. to 5 p.m. For information, please call 727-733-9302.
Code of Conduct: 2024 Code of Conduct
Cameras: The Blue Jays welcome cameras for the purpose of still photography, provided their use does not interfere with other guests' enjoyment. Video cameras are permitted inside the facility, but recording of any game footage is strictly prohibited. All equipment will be inspected prior to admittance and subject to our security screening process. The Blue Jays and TD Ballpark reserve the right to request that guests discontinue filming or taking pictures on TD Ballpark property. The Blue Jays and TD Ballpark are not responsible for lost or stolen belongings. As such, we ask that guests not leave equipment unattended. Tripods, monopods and selfie sticks are not permitted.
Child Admission Policy: Parents may bring children under the age of two (2) into TD Ballpark without a ticket for the child. These children must sit in the lap of the accompanying adult and not occupy an additional seat. Any guests two (2) years of age or older must have a valid ticket.
Clothing: Clothing with offensive language or indecent graphics is prohibited in TD Ballpark. Offenders may be denied entry into or possibly ejected from the stadium.
Disorderly Conduct: Will not be tolerated and is cause for immediate ejection. If your enjoyment of the game is disrupted by profanity or disorderly conduct, please notify a Blue Jays staff member.
Drone Policy: The use of any remote controlled drone (UAV - Unmanned Ariel Vehicle), is prohibited on or over any of the properties under the control of TD Ballpark at any time. All inquiries regarding this policy and the use of drones (UAV) in any of these areas should be directed to the Director of Operations at TD Ballpark.
Elevators: An elevator is located between the two main gates of TD Ballpark immediately after entering the stadium. The elevator takes fans to the suite level and the 200 level accessible seating area.
Emergency Evacuation: All Blue Jays and TD Ballpark personnel have been trained and instructed to assist guests in evacuating the stadium. In the event of an emergency at TD Ballpark, guests are asked to remain calm and follow instructions given via the public address system, uniformed game staff and security, police and medical personnel. During emergencies, guests should not use elevators; instead, guests will be directed to exit TD Ballpark using the stairs or ramps. Guests are also encouraged to take the following steps in event of an emergency:
- Be aware of your location inside TD Ballpark at all times
- Identify the two exits located nearest to your seats
Exit and Re-entry: Fans are allowed to exit and re-enter TD Ballpark only during the Florida State League season with a valid ticket for the day's game. Re-entry is not allowed at TD Ballpark during Spring Training games.
Gates Open: The gates open to TD Ballpark for Dunedin Blue Jays games 60 minutes prior to first pitch.
Groups: Bring your group of 10+ to a Dunedin Blue Jays game! Visit our groups page for our many different group packages
Lost and Found: Guests who lose an item during a game at TD Ballpark should visit the Box Office near the third base concourse to check if the item has been returned. Guests can also contact the ballpark at 727-733-9302 for assistance.
Merchandise: Official Dunedin Blue Jays merchandise can purchased at the Jays shop located down the first base side of the concourse. You can also purchase Dunedin Blue Jays gear at the Jays Shop Dunedin - online at https://dunedinbluejays.milbstore.com/
On-Field Access: Only authorized personnel will be permitted on the field before, during, and after the games. Any unauthorized person entering the field or the top of the dugouts will be removed from TD Ballpark and subject to arrest.
Outside Food and Beverages: No outside bottles, cans, coolers, food or beverages may be brought into TD Ballpark. Exceptions will be made for those with specific medical needs or items needed for infants and small children.
Parking: Parking is available for free during Dunedin Blue Jays home games. Parking procedures are different during Toronto Blue Jays Spring Training games. Please visit www.bluejays.com/spring-training to learn more.
Pavilion: Check out the pavilion located down the third base line of the concourse. Bring the family to enjoy yard games like cornhole, connect four, and trash-can pong.
Pets: Pets are not permitted inside TD Ballpark. However, service dogs are welcome.
Prohibited Items: The Dunedin Blue Jays and TD Ballpark make every effort to accommodate guests as much as possible when it comes to allowing items that will enhance their experience while inside the stadium. However, the following items are prohibited at TD Ballpark:
- Bags larger than 16” x 16”
- Coolers
- Alcoholic beverages
- Sticks (including signs attached to sticks), ball retrievers
- Offensive, political and other non-event related banners or signs
- Laser pens
- Pressurized air horns
- Glass Bottles
- Plastic bottles larger than 20 oz./600 ml
- Projectiles that can cause injury or disruption of a game or event
- Frisbees, beach balls and other inflatable objects
- Brooms
- Umbrellas
- Firearms, knives or weapons of all kinds
- Fireworks and other illegal substances
- Squirt guns
- Stools and folding chairs
- Oversized costumes, mascot apparel and costume masks
- Clothing with offensive statements
- Noisemakers
- Outside food
- Drones (UAV - Unmanned Aircraft Vehicle)
- Animals - Only certified animals permitted
- Smoking which includes Vapours and E cigarettes
- All alcohol, illegal drugs and prescription drugs not accompanied by a valid prescription will be seized.
Please note: TD Ballpark has the authority to prohibit any other items/deemed to be a security risk.
Promotions: Visit our tickets page to check out the full promotions calendar for the season!
Radio: Can't make it out to a game, listen live to the Dunedin Blue Jays radio network.
Restrooms: Both men's, women's, and family restroom facilities are located on the first base and third base lines of the concourse. Restrooms can also be found on the boardwalk behind the batter's eye.
Re-Entry: During the Dunedin Blue Jays season, fans can re-enter into the stadium with a valid ticket for the day's game after leaving the facility. Fans are not allowed to re-enter the stadium during Spring Training games at anytime in accordance with MLB security policies.
Solicitation and Distribution of Literature: Guests are prohibited from distributing banners, booklets, business cards, circulars, commercial advertising, flyers, folders, handballs, leaflets, notices, pamphlets, posters, stickers or any other written, printed and/or painted materials, without advance written permission from TD Ballpark
Smoking: There is no smoking allowed inside of TD Ballpark. This includes electronic cigarettes and vape pens.
Team Store: The Jays Shop is located on the first base side of the concourse. On game days, fans must have a valid ticket for the game to enter the shop. On non-game days, the shop hours will vary. Please visit our Jays Shop online store at https://dunedinbluejays.milbstore.com/ to shop or learn more.
TV: You can now stream all Dunedin Blue Jays home games on MiLB TV!
Umbrellas: Guests are not able to bring umbrellas into TD Ballpark. In the event of rain occurring prior to the start of a Toronto Blue Jays Spring Training game, a umbrella check may be available to leave your umbrella at the gate prior to entering TD Ballpark.
Video Display Board Messages: Celebrate your special occasion and support Jays Care Foundation! Fans can reserve a Birthday, Anniversary or Special Welcome greeting to be displayed on the Video Board during their selected Dunedin Blue Jays home game by making a $10 donation to Jays Care. Book your message here.