Digital Ticket Guide

Accessing Your Tickets

Step 2

Once logged in to your account, tap 'VIEW TICKETS' to view your tickets for your next game or tap 'VIEW ALL TICKET INVENTORY' to view tickets for all future dates.

Exchanging Your Tickets

Forwarding Your Tickets

Redeeming Your Flex Plan Tickets

Renewing Your Tickets Online

Step 3

Click the (3) dashes in the top right corner and click MANAGE MY TICKETS

Frequently Asked Questions

What are the benefits of using digital ticketing?

How do I access digital tickets that I have purchased?

What do I show at the ballpark gates for entry?

Can I print my ticket at home?

Can I have multiple tickets on a single phone?

Can I add digital tickets to my Apple Wallet or Google Wallet?

Ticket Forwarding and Recalling

Will the person I forward a ticket to need a RiverDogs ticket account?

If I receive a forwarded ticket, can I then forward that ticket on to another person?

Where can I see who a ticket was forwarded to?

Can I recall a forwarded ticket after it has been accepted and re-sent to another person?

Troubleshooting

What if I don’t receive my confirmation email?

What if I forgot my password?

What if I don’t have a smart phone?

You are still able to purchase, use, print and share RiverDogs tickets without a mobile device. All necessary ticket actions can be completed by logging in to your MyTickets account on a computer.

What if I lose internet connectivity while waiting in line?

What if my phone battery dies before I enter?

What if I cannot find tickets I purchased?

What if I accidently forwarded a ticket to the wrong email address?

What if I cannot find tickets that were forwarded to me?