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Ticket Terms & Conditions

Digital Ticketing

First Time Login

If you don’t have an MLB account, click ‘Sign-up’ to create an account to access your tickets. NOTE: All tickets will be associated with the same email you use to buy tickets over the phone or online.

If you don’t have an MLB account, click ‘Sign-up’ to create an account to access your tickets. NOTE: All tickets will be associated with the same email you use to buy tickets over the phone or online.

Accessing Your Tickets From Your Account

Once logged in to your account, tap ‘View Tickets’ to view tickets for your next game or tap ‘View All Ticket Inventory’ to view future dates.

Accessing Your Tickets from Confirmation Email

Reset Password

Transferring Your Tickets

Once you have selected your desired game date a list of tickets will appear. Tap ‘Forward’ at the bottom of your screen.

Select the tickets you would like to transfer.

Then, tap ‘Choose Friend’ at the bottom of your screen.

Confirm you have selected the appropriate tickets and then tap ‘Forward Tickets.’ The recipient will be notified via the email address used that they now have tickets in their account.

If your recipient does not already have a Guardians or RubberDucks ticketing account, they will be prompted to create one when they receive their ticket.

Recalling Your Tickets

Redeeming Vouchers

Once logged in to your account, tap the three lines in the top right corner.

Tap My Tickets, and then tap “VOUCHERS” in the menu to access your Adventure Plan or Add Vouchers to your account.

To redeem your vouchers, tap on your 2026 flex plan.

You can also add any other received vouchers on this page.

All available vouchers will be shown on this page. Scroll to the bottom of this page, click the Voucher Actions arrow icon, and choose Redeem to use your vouchers. Here you can also choose to forward vouchers to your contacts.

FAQs

This change is being made to connect your ticketing account with MLB.com’s account services and is intended to make the ballpark experience easier for you. For the first time, you’ll be able to purchase, access, manage and scan your tickets using an MLB account.

If you already are logged in with your MLB account in either the MiLB app or [insert team name’s] website, any tickets you purchase automatically will be associated with your account for easy access.

With this change, do I need to create a new account to access my tickets?

You’ll now be able to access your tickets by creating an MLB account if you don’t already have one OR by logging in to an existing MLB account.

  • If you don't already have an MLB account and need to create one, please create a new account using the same email address as your previous ticketing account.
  • If you already have an MLB account that uses the same email address as your previous ticketing account, you should be able to log in with your MLB account credentials and seamlessly access your tickets.

Digital ticketing provides a safe, convenient and secure way for RubberDucks fans to use and share game tickets. It also helps prevent lost, forgotten and fraudulent tickets and provides a contactless entry solution for all fans coming through the gates at 7 17 Credit Union Park.

Yes, tickets can be printed from home by logging in to your My Tickets account on a computer, clicking on the menu in the upper right-hand corner, selecting “My Tickets,” and clicking on “Print Tickets.”

Yes, you can swipe to view and scan multiple tickets on a single phone. For example, if a family of 3 individuals is walking into the game together, only one person would need to show the 3 tickets on his or her phone.

You can view the recipients of your ticket forwards by logging in to your My Tickets account, clicking on “View All Ticket Inventory,” and then clicking on an event date. The name of the recipient will appear with each forwarded ticket.

You are still able to purchase, use, print and share RubberDucks tickets without a mobile device. All necessary ticket actions can be completed by logging in to your My Tickets account on a computer.