Globe iconLogin iconRecap iconSearch iconTickets icon
Triple-A Affiliate
The Official Site of the Indianapolis Indians Indianapolis Indians

Your A-Z Gameday Guide

Use this page to answer any questions you may have about stadium policies and procedures. If you need additional information, please email Indians@IndyIndians.com or call (317) 269-3542.

#

50/50 Raffle

Indianapolis Indians is proud to introduce the Indianapolis Indians Charities 50/50 raffle to Victory Field! Raffle entry periods begin at the start of each homestand and continue until the end of the 7th inning of the final game of the series (typically Sunday).

In accordance with state and local law, tickets for the Indianapolis Indians Charities 50/50 Raffle will only be available for purchase at Victory Field.

The winner will receive half of the jackpot total from raffle ticket sales and the other half will benefit Indianapolis Indians Charities. Raffle winners have 30 days to claim the prize. View the entry periods, live jackpot, past jackpots, and official rules.

License Number – 016071 | IGC Reference Number – 156144
Must be 18 or Older to Play. Please Play Responsibly.

A

Accessibility

Parking - The Indianapolis Indians offer 50 handicap accessible parking spaces at Victory Field for home games. The cost is $10.00 per vehicle (cash or card). The spaces are available on a first-come, first-served basis and open four hours before game time. Once these spots are filled, fans may drop off at either the Third Base Gate or the Right Field Gate along West Street. Additional accessible parking may be found at the Government Center Garage which has 80 handicap accessible parking spots and at the White River State Park and Indiana State Museum garage. Visit Parking for a complete list of parking locations.

Seating – Victory Field has a total of 118 accessible and companion spaces located along the concourse and lower seating bowl, as well as in the Elements Financial Club. The Indians continually strive to create a fully accessible baseball venue. If you have a particular accommodation need or request with any of our seating areas or other facilities and amenities, please call/email the Victory Field Box Office or visit the Advance Ticket Window located behind Section 108 while at the ballpark.

Service Animals - Service animals that are required because of a disability and have been trained to perform specific tasks are welcomed at Victory Field.

Address

You may reach Victory Field and the Indianapolis Indians at 501 W. Maryland St., Indianapolis, IN 46225 or via email at Indians@IndyIndians.com.

Animals

ATMs

Victory Field does not have Automated Teller Machines (ATMs). All concession stands are cashless and only accept credit card and debit card payments. Gift shops and box offices can accept cash or card. The games located in the Center Field Plaza only accept cash payments, however. Please visit Gift Cards for more information on how to convert cash to card at Victory Field.

Autographs

B

Bags

Bags less than 16” in length may be carried into Victory Field. All bags are thoroughly inspected and all fans will be asked to walk through metal detecting magnetometers. Bags will also be inspected prior to leaving the suite level after a game. Ballpark staff and security personnel reserve the right to refuse any bag entry into the ballpark.

Banners & Signs

Banners and signs are not allowed in the ballpark as to not obstruct the view of other fans.

Bicycles & Scooters

See Parking.

Birthdays

Broadcast - TV & Radio

All 150 games will be broadcast on Fox Sports 1260 AM, FoxSportsIndy.com and the iHeart Radio App. You can watch every Indians game by downloading the Bally Live App or by subscribing to MiLB.TV. The Voice of the Indians, Howard Kellman, is behind the mic for his 49th season alongside broadcasters ...

C

Cameras

Cashless Payments

Victory Field concession stands are cashless. All major credit and debit cards are accepted along with Google and Apple Pay at concession stands. Cash may be converted to a Victory Field Gift Card by visiting the Advance Ticket Window. Cash will be accepted during Baseball in Education games.

Victory Field accepts cash at the Victory Field Box Office, Parking Lot, Center Field Plaza entertainment games and at all Victory Field Gift Shops.

Center Field Plaza Entertainment

Center Field Plaza, located behind center field, is home to entertainment options including Speed Pitch and Water Gun Fun. Games are cash only. If you only have card, you can purchase tickets at any of the three gift shop locations or at the advanced ticket window. There is a $5 minimum per transaction. You may also enjoy the game from the many picnic tables located in this area.

Indianapolis Indians Charities also partners with Kulture City to make Victory Field sensory inclusive. The Damar sensory wall, located in Center Field Plaza, can help individuals with anxiety, PTSD, ADD, autism, brain injuries, down syndrome and other sensory processing disorders. Victory Field also provides sensory bags with items like headphones to help with noise, or fidget toys to entertain when it feels overwhelming in the ballpark. Find sensory bags at Guest Relations behind section 109. To learn more, check out Sensory Bags.

Children

Tickets: Children 2 years old and under receive free admission into Victory Field. If your child is 3 years or older, they will need a ticket for entry.

Baby-changing stations: Baby-changing stations may be found in all restrooms at Victory Field.

Kids Eat Free Sundays: Every Sunday home game, all children 14 and under will receive one (1) free hot dog, one (1) bag of chips and one (1) Capri Sun with the price of admission. This offer is only valid for one redemption per child ticket at concession stands.

Running the Bases: After every Sunday afternoon game, Knot Hole Kids Club members get the chance to run the bases (weather permitting) and other exclusive opportunities.

Mother’s Room: Located behind Section 117 and in the Elements Financial Club, the Mother’s Room offers a quiet place for moms to care for and breastfeed their babies in privacy. This space includes a chair, changing station and wash station. Additional accommodations may be made by visiting Guest Relations.

Knot Hole Kids Club: Children 14 years old and under are invited to join the Indians Knot Hole Kids Club. Membership costs $22 and includes a ticket to every Indians home game, running the bases after select Sunday afternoon games, and other exclusive opportunities.

Code of Conduct

In order to provide a welcoming experience for all, the Indianapolis Indians have implemented a Fan Code of Conduct. Out of respect for fans, players, coaches, and ballpark staff, all guests are prohibited from:

  • Trespassing on the playing field at any time;
  • Interfering with baseballs that are in play;
  • Throwing or tossing objects;
  • Misusing or overconsuming alcohol, including, underage consumption;
  • Behaving in a manner that is disruptive, unruly, or abusive;
  • Accessing areas of the ballpark without a proper ticket, pass, or credential;
  • Misusing tickets, passes, or credentials in any way; or
  • Bringing prohibited items into the ballpark.
  • Wearing clothing that is offensive or abusive
  • Using foul, obscene or derogatory language or gestures;
  • Derogatory language is defined as offensive language concerning a person’s race, ethnicity, gender, religion, disability, age, sexual orientation, or national origin, and anyone using such language is subject to automatic ejection from the ballpark.

Violations of the Fan Code of Conduct will not be tolerated and may lead to ejection from the ballpark, a ban on attending future games, or other consequences. Guests who are found to have used derogatory language will be ejected from the ballpark.

Guests are encouraged to report violations of the Fan Code of Conduct to the nearest ballpark staff member. This can be done in person, at the nearest Guest Relations location, directly with Security personnel or by texting (317) 269-3545.

Comments, Complaints & Concerns

Guests with comments, complaints or concerns may express them in person during home games at the Victory Field Guest Relations desk, located behind Section 109. Guests may also provide feedback at Indians@IndyIndians.com or by phone at (317) 269-3542.

Concessions

Coolers & Containers

Fans may bring a single-handled cooler no larger than 16”x16”x8” into Victory Field and should enter through the Toyota Gate (Center Field). Alcohol and glass containers are not permitted. Outside food and beverage may only be consumed in the lawn area.

D

Designated Driver Complimentary Soda

Donation Requests

The Indianapolis Indians and Indianapolis Indians Charities (IIC) are committed to providing resources and giving back to the Central Indiana community. Each year, IIC supports numerous charitable organizations through the donation of tickets, team merchandise and special experiences that help raise funds in support of organizational missions. Because of the large volume of donation requests received, guidelines have been established to help facilitate the donation process.

Donation Guidelines:

  • We support nonprofits and organizations whose missions align with our charitable areas of focus: youth development, family success, education and neighborhood development.
  • This in-kind donation platform is used for raffles, silent and live auctions in the form of tickets, promotional items and/or signed memorabilia. Please refrain from requesting monetary donations.
  • Requests are considered for any charitable or tax-exempt organization within Indianapolis and Central Indiana. Charitable organizations must have 501(c)(3) status to be considered. Third party requests will not be accepted.
  • Submitting a request does not guarantee a donation. Please know that all donation requests are thoroughly reviewed and receive full consideration. We are unable to place follow-up calls or emails regarding each donation request. If you have not received correspondence from IIC prior to your event, please assume that we are unable to fulfill your request.

E

Email List

Employment

Interested in part-time job opportunities with the Indianapolis Indians? We are always hiring for game day and special event opportunities.

Exit/Re-Entry

See Passouts.

F

Family Restroom

Field Access

First Aid/Medical Assistance

First Aid/Medical Assistance is located on the concourse behind Section 110. A Paramedic/EMT is on duty during every game. Red Cross volunteers are also stationed around the ballpark in case of an emergency.

First Game Attendees

The Indians wish to recognize fans who are attending their first game at Victory Field. If you are attending your first game, you may pick up a first game pin at Guest Relations located behind Section 109.

Fundraising

The Indians offer the opportunity for groups and organizations to participate in Knot Hole Membership consignment sales, Not-for-Profit ticket sales, and ARAMARK concession programs. Availability for these opportunities is limited. Visit Fundraising Opportunities to an fill out an application.

G

Gate Times

Gates typically open 65 minutes prior to game time.

Gift Card Program

Victory Field gift cards are available in any denomination and can be used for concessions, merchandise or tickets to future games. They are valid throughout the season and do not have an expiration date. Gift cards can be purchased at the Victory Field Box Office to enhance your game day experience, group outing, complement your season ticket plan, or simply to give the gift of baseball.

Receive a Victory Field/Indianapolis Indians gift card? Check the balance here.

Gift Shops

Gluten Free

Group Outings

Guest Relations

Located behind Section 109, Guest Relations is staffed with knowledgeable representatives where fans may go to claim prizes, get questions answered, obtain assistance, offer suggestions and request information. You may check luggage, strollers or other items at Guest Relations, which is open from gate opening until the conclusion of the game.

H

Health Guidelines

Hand Washing & Sanitizing: Hand sanitizing stations for public and staff use have been added to high-traffic areas. Fans will be encouraged by staff and appropriately placed signage to practice good hand hygiene. Employees will follow hand-hygiene practices and are required to wash hands frequently.

Not Feeling Well? Stay Home: If you are experiencing a fever, cough, shortness of breath, loss of taste or smell, or other symptoms that could be related to COVID-19, please stay home and we welcome you to join us again in the future.

L

Lawn Seating

Blankets and coolers are allowed in the lawn seating area. See Coolers for more information. Lawn chairs are not permitted. Please check Prohibited Items for items that are not allowed in the ballpark.

Lost and Found

M

Media Guide

For detailed statistics on current and former Indians players, the history of the Indians and Victory Field and other Indians information, refer to our Indianapolis Indians Media Guide. View a digital copy of the Media Guide.

Merchandise

See Gift Shops.

Military Discounts

See Tickets.

Mother's Room

N

National Anthem

Interested in singing the National Anthem before an Indians game? Apply now. If selected to sing, an Indians representative will contact you to schedule your performance. For any questions about the National Anthem please email Marketing@IndyIndians.com.

O

Objects Leaving Field of Play

Fans are invited to keep any ball thrown or hit into the stands. Any bat that enters the stands must be returned to the field and a replacement bat will be issued. BE AWARE AT ALL TIMES FOR OBJECTS LEAVING THE FIELD OF PLAY.

Out-Of-Town Scores

P

Parking

Passouts

Fans who choose to exit the stadium will be allowed re-entry to Victory Field. Your ticket is required and may be scanned out and back in after the first inning is completed.

Prohibited Items at Victory Field

Promotions Schedule

R

Rain Check Ticket Policy

Rain Delays

Bring your rain gear! The Indianapolis Indians make every attempt to play the game as scheduled. If inclement weather hits downtown during a ballgame, team and game officials will determine the best way to move forward without risking the safety of players or fans. To receive the most up-to-date game status, call the Indians Weather Hotline at (317) 532-6930 or follow us on social media through Facebook and Twitter.

Ride Share

Fans may meet all Lyft and Uber vehicles near the Right Field Gate on West Street.

Rowdie

Rowdie is the official mascot of the Indianapolis Indians and the master of entertainment on game day at Victory Field! He greets and meets fans throughout the game and signs autographs by the Standings & Lineup Board during the 7th inning. To include Rowdie at your special event, visit Rowdie and fill out the request form.

S

Security

For the safety and convenience of all Victory Field guests, police and security personnel are stationed throughout the ballpark. For matters which may require police or security assistance, guests may text (317) 269-3545.

Security Procedures

All fans are subject to inspection upon entering Victory Field. All coolers, containers, bags, backpacks, camera bags, purses, etc. will be inspected upon entry into the ballpark. Coolers, containers and bags larger than 16 x 16 x 8 are not permitted. Coolers and food must enter through the designated Toyota Gate (center field).

See Something, Say Something

The Indianapolis Indians want every fan at Victory Field to have a positive experience. If you're bothered by foul language or notice suspicious activity, you may text REPORT to (317) 269-3545 and someone will follow up with you.

Sensory Inclusive bags

Indianapolis Indians Charities partners with Kulture City to make Victory Field sensory inclusive. Victory Field also provides sensory bags with items like headphones to help with noise, or fidget toys to entertain when it feels overwhelming in the ballpark. Find sensory bags at Guest Relations behind section 109. Click here to learn more about our partnership with Kulture City.

Also, the Damar sensory wall, located in Center Field Plaza, can help individuals with anxiety, PTSD, ADD, autism, brain injuries, down syndrome and other sensory processing disorders. Click here to find more information about the Damar sensory wall.

Service Animals

Smoking

Victory Field is a smoke-free facility. There is a smoking corral located outside the Right Field Gate which is the only area for admitted fans to smoke. Pass-outs (tickets that allow a fan to leave and subsequently re-enter the ballpark) are allowed after the first inning is complete.

Use of cigarettes, electronic cigarettes, vapes and similar items are not permitted inside Victory Field. Repeat offenders are subject to ejection and/or devices may be confiscated.

Stadium Map

Stadium Rentals

Victory Field is the perfect venue for your next event. With a variety of facility options, a full-service in-house catering team, easy onsite parking, and one of Minor League Baseball's most scenic environments, Victory Field offers a unique, memorable space that is perfect for any crowd. Visit Venue Rental and Event Space or call (317) 532-6785 for more information and a free estimate.

Suites

See Tickets.

T

Ticket Information

Tours

Come see the beauty of one of the premier baseball stadiums through the eyes of an Indians representative with a Victory Field tour. Tours are available year-round by appointment and must be scheduled at least two weeks in advance; they are not offered on gamedays or during special events. Each tour lasts approximately 1.5 hours and begins at the Administration/Guest Relations Lobby located at 501 West Maryland Street, Indianapolis, IN. Free car and bus parking is available on the west side of the ballpark, though vehicle details must be communicated in advance. Tour rates are $7 per child (over age 2) and $12 per adult, with a minimum total spend of $50. Request a Tour now. Learn more at VictoryField.com.

U

Umbrellas

Umbrellas are permitted inside Victory Field. Please be considerate of guests around you when using an umbrella. Beach umbrellas are not permitted into Victory Field.

V

Vegan

Venue Rental & Event Space

Video Board Messages

Wish a friend or family member a happy birthday, happy anniversary, happy retirement or other congratulatory message at Victory Field by purchasing a Video Board Celebration Package 48 hours in advance of the game you are attending. Requests for marriage and prom proposals are now accepted, limited to one (1) per homestand. Net proceeds from Video Board Celebration Package purchases benefit Indianapolis Indians Charities.

W

Weather

WiFi

Victory Field provides free fan WIFI – VictoryFieldWIFI. All you need is a valid email address to connect.

Y

Yuengling Landing

The Yuengling Landing, located in the left field corner, features a full-service bar and food hot off the grill. Tickets start at $32. Entry is limited to fans 21+ with a valid ID.