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What's New at Principal Park





Covid-19 Policies

Updated 4/15/21

FACE MASKS:

  • In conjunction with the City of Des Moines, the Iowa Cubs HIGHLY RECOMMEND that all Non-Vaccinated fans wear a mask while attending games at Principal Park. Masks will not be required to enter the stadium, in the concourse, in the Team Store or in the seating bowl.
  • Masks will be required for any fans participating in promotions on the field.

Social distancing, face masks and frequent hand washing are clear recommendations for ways you can reduce your risk of catching or spreading COVID-19.

The best way to buy tickets for Iowa Cubs games in online - especially when seating capacity is limited. Digital ticketing allows you to share tickets with friends and co-workers via email and avoid being in lines and gathering groups of fans at the ballpark. Within the digital ticketing system, you can use your smart phone to get scanned into the ballpark when you arrive, but smart phones are not required. Print-at-home options are still available.

WALK-UP TICKETS/WILL CALL

If fans arrive at Principal Park without tickets, members of the Iowa Cubs staff will be available outside the gates to help fans purchase tickets through their phone rather than waiting in line. The ticket windows will only be open for walk-up purchases starting three hours prior to game time. Any Will Call opportunities will be handled at Window 4 outside Gate B.

PREMIUM TICKET PICK-UP

Fans picking up tickets and wristbands for our premium areas do not need to report to a ticket window. All check-ins for the Betfred Sports Left Field Lounge or the all-you-can-eat Budweiser Club should report to the Iowa Cubs tent outside Gate A. All check-ins for the BMW of Des Moines Skybox Suites should check-in at the tent next to the green awning outside Gate C.

Access your Iowa Cubs Ticket Account HERE | Access Ticket Account Help Videos HERE

The parking lots surrounding Principal Park will be available to fans during the 2021 Iowa Cubs season. All parking for Iowa Cubs games is $12 per car, and all spots will be filled on a first-come, first-served basis.

  • Tailgating in the Iowa Cubs parking lots will be allowed in 2021.Please note that grass berm areas along 2nd Avenue have been disturbed by construction work on the levee system. This work will limit available space for tailgating.
  • Parking spots are to be used for parked cars only. Fans are prohibited from blocking spots or taking up parking spots with tailgating activities.
  • Grills are permitted in Iowa Cubs parking lots, but are limited to the grass areas surrounding the lots.

Due to necessary work by the City of Des Moines, certain areas of the parking lots and surrounding spaces may be limited on game days throughout the season. These closures may change throughout the season as the work progresses. Please use the map below to familiarize yourself with the available entrances and spaces prior to your arrival at the ballpark.

The Iowa Cubs Team Store will be open during events. Please follow the following guidelines when shopping the Team Store:

  • Access to the Team Store will only be allowed through the concourse behind home plate. There will be no entry or exit through the main lobby at Gate C.
  • Cash will NOT be accepted. We will accept debit or credit payments only. Two reverse ATM machines will be available inside Principal Park near the Cambria Fan Services Center behind home plate. At those machines, fans can exchange cash for a pre-paid Mastercard debit card that is good not only at Principal Park, but anywhere in the United States that Mastercard is accepted.

A-Z Guide


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Baby Changing Stations

Changing stations are located in all bathrooms at Principal Park, including family bathrooms.

Bag Policy

The only bags allowed inside Principal Park are CLEAR BAGS smaller than 12in long x 12in tall x 6in wide.

Small clutches no larger than 6in × 8in will also be permitted.

Exceptions ONLY allowed for medical equipment bags and diaper bags for families accompanied by small children.

All bags are subject to search by Iowa Cubs staff or security personnel.

No outside food or drink is allowed to be brought into Principal Park.

Limit 1 bag per person

Banners & Signs

Banners and signs are not allowed in the ballpark as they obstruct the view of other fans.

Bikes

Principal Park has bike parking available inside the ballpark. Fans can enter through the Bike World Bike Gate (Gate D) at the southwest corner of the stadium to access the bike area. Bike to the ballpark on Sunday home games and get a great ticket and drink deal. Click here to learn more.

Broadcast - Radio & TV

Audio broadcasts of all 150 Iowa Cubs games are available locally on AM 940, on www.iowacubs.com, and through TuneIn streaming. Additionally, fans can watch the action on Bally Sports Live or with an MiLB.TV subscription. Select games also air on Marquee Sports Network. The team's broadcaster, Jason Kempf, provides play-by-play coverage on each of the platforms above.

Buses & RVs

Large vehicle parking is determined on a game-by-game basis with prior approval. Please contact the Iowa Cubs front office at 515-243-6111 prior to the game you wish to attend.

C

Cameras

Cameras are permitted provided they are intended for personal use only. Fans are not permitted to obstruct walkways, aisles or block others from viewing the game while taking photographs. Photos cannot be sold for profit.

Cashless Policy

Principal Park is a cashless facility and accepts most major credit cards. The Iowa Cubs will not accept cash or check payments. There is a reverse ATM machine located near the JP Party Rentals Fan Services Center in the concourse behind home plate. Concession stands do not accept Apple or Google Pay.

Cubbie Bear - Team Mascot

Cubbie is a staple at all Iowa Cubs games, but also loves to meet his fans in the community. To schedule Cubbie for your event, click here.

Cubbie's Kids Club

Cubbie's Kids Club is the Iowa Cubs kids club available to children 13 and under. The Kids Club package includes a ticket to every Sunday home game, a treat at each of those games, a t-shirt, and access to a free on-field experience. Click here for more information.

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